PROCESSING

It usually takes 1-3 business days for your order to be processed. It might take longer due to some circumstances.

SHIPPING TIME

Please allow between 7-15 days for your order to arrive (sometimes it takes 2 months due to the distance between countries, slow postal services, and shipping delays). If more than 30 days have passed, please email us at trendsace@gmail.com to review the status of your order. 

SHIPPING FEE

The shipping fee is determined after you enter your delivery address and it also depends on how many items you have purchased. Occasionally, we offer free shipping so don't forget to subscribe to our newsletter to get notified of our sales, giveaways, offers, etc.

CUSTOM FEE/DUTIES/TAXES

It depends on the country you live in. Some countries charge custom fees but most don't.

TRACKING

Details will be included on your order page as well as on the shipping email we will send you.

MANUFACTURERS/FACTORIES/WAREHOUSES

We source our products from several manufacturers in the US, Europe and mostly Asia. Having international manufacturers allows us to offer affordable prices and high quality products with good design. Don't worry, we ensure your cute goodies will be delivered fast without damages!

Since the items come from different manufacturers, some of your orders might arrive earlier than the others.

I hope these answer your questions. :) For our REFUND POLICY, click here.